Mahala's Day Spa
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I feel myself relax the moment I walk into Mahala's Day Spa. I am always greeted with a smile and a genuine ‘how are you doing today’? Unlike larger facilities, Mahala’s Day Spa pays attention to the smaller details and the customer’s needs. This is evident in the products they use and the service they provide. I am always asked, ‘would you like something to drink’, and ‘can I get you a warm neck wrap’? It is very clear that the customer’s satisfaction is their primary concern. Janet April 2013 |
We're opening June 12th and have a plan in place!
We take your health and safety and that of our staff very seriously. So there are many safety and sanitation initiatives that are being implemented.
Sanitation Practices
We are incorporating extensive new and improved sanitation practices into every aspect of our operation, including hand sanitizer at each entrance and throughout the facility, continual disinfection and sanitation protocols before and after each service, and new filters in our air system. A $4 sanitation fee will be added to each visit to ensure we may uphold these guidelines for your safety and health. Additionally, every staff member has completed the Barbicide Sanitation Certification test.
Health & Safety
Upon arrival to the front door, for your protection and the protection of our other guests and staff, we ask that you read the Covid-19 service statement. If the answer to any of the following questions are yes, please reschedule your appointment a minimum of 14 days later and please do not enter the salon or spa out of courtesy to others, as we will not be able to provide your service.
Questions to Consider
Have you had a fever?
Have you been around anyone exhibiting COVID-19 symptoms in the last 14 days?
Are you living with anyone who is currently sick or quarantined?
Social Distancing
We are offering one on one services that allow for safe social distancing. In our salon the stylist are using opposite stations to allow for the comfort of their guests.
Arrival Time
We ask that you arrive for your appointment no more than a few minutes before your appointment. If you arrive earlier, please wait in your car or outside, and come to the front door of the building shortly before your appointment time.
Masks
All of our staff will be required to wear masks or face shields. We ask that you wear a mask that is secured behind your ears to your appointment as well. If possible, please bring your own mask. If you do not arrive with a mask, we will provide one for you.
Shields
Our stylists will wear shields in addition to their mask while performing the shampoo portion of your service. Other staff will wear face shields in additon to their masks when appropriate.
Shampoo & Blow Dry Information
For those guests who would prefer to spend less time in the building, they may request to forgo the complimentary shampoo and blow dry for their cut services. Color services require a shampoo and may require a partial dry as a minimum. Cut and color clients will receive a sanitized cape for their service. Cut guests will also receive a Sanek strip. These items will be placed over your garments.
Touchless Greetings & Goodbyes
We love you but, at this time touchless greetings and goodbyes will be implemented to adhere to social distancing guidelines during your spa and salon experience. However, air hugs and kisses are still welcome.
Suspended Complimentary Services
We have suspended complimentary beverages and magazines during this time until it is deemed safe by the CDC. However, we'd be happy to offer you a bottle of water or can of sparkling water included in your sanitation fee.
What To Bring
Please only bring your essentials into the spa and salon: keys, wallet, and phone. Please do not bring any extra guests with you who are not receiving a service, including children. No pets will be permitted in the salon or spa.
Cancellation Policy
The same as always, to respect the time of all of our valued guests and our service providers, Mahala's Day Spa requests a 48-hour notice to cancel or reschedule appointments. Appointments that are cancelled or rescheduled without 24-hour notice may be charged in full. We understand that unavoidable issues come up and will do our best to work with you in the case of an emergency.
Scheduling
We are calling our guests daily to notify them of their new appointment date and time. This is for all guests who had a previous appointment scheduled, as well as any guests who have already called to be placed on the appointment request list. Please be patient, as our team is diligently working to reach every guest as quickly as possible. Please call 207-512-8255 if you still need to be placed on the appointment request list. Online scheduling is also availble www.MahalasDaySpa.com
All of us at Mahala's Day Spa appreciate your flexibility and understanding, and for trusting us with your health, safety and beauty. We look forward to seeing you in the spa and salon soon!